Canvas support
Canvas is an iPadOS photo frame. No login is required for the Apple Photos workflow or the included Landscapes, Cityscapes, and Abstract albums.
Before reporting a problem
- Confirm that Canvas has access to the intended Photos albums in iPadOS Settings, or choose an included album such as Landscapes if you do not want to grant Photos access.
- Refresh the selected albums in Canvas and retry playback.
- For Google Photos, repeat the supported Picker flow and confirm the selected items before tapping Done.
Include your iPad model, iPadOS version, Canvas version, and reproduction steps. Do not include private photos, OAuth tokens, or credentials.
Contact support
Email johndhelmuth@gmail.com for help or to report a problem. You can also open a public issue if the report contains no private information.